General terms and conditions

Our general terms and conditions apply to all our bookings and agreements. The terms and conditions become legally binding upon confirmation of the reservation.

1. General.
   1.1 The general terms and conditions apply exclusively.
   1.2 The rental period is the time from installing the photobooth and delivering the rented items until the moment the goods are picked up again.
   1.3 The individual or company that made the booking is the tenant and also the consumer. The tenant's details are listed on the invoice.
   1.4 The rental party is Zeeuwse Photobooth.
   1.5 The booked items are listed on the invoice, including the associated price.
   1.6 The owner will send the photos taken during the event to the tenant via a link. Once received, the responsibility for the photos lies with the tenant.
   1.7 The videos will no longer be available after 3 months.
2. Agreement.
   2.1 The tenant can submit a booking via the website, email, phone, or social media. The tenant can check availability through the website.
   2.2 The booking is only final once the owner has confirmed the booking and the first installment (50% deposit) of the invoice has been paid.
   2.3 The tenant has a 14-day cooling-off period after the booking confirmation.
3. Payment.
   3.1 The total amount of the invoice must be paid 7 days prior to the rental period. If not paid, the owner has the right to cancel the agreement.
   3.2 The tenant receives an invoice for the booking and must make the first payment within 21 days.
   3.3 The tenant agrees to the terms and conditions as soon as the reservation is confirmed.
4. Cancellation or Date Change.
   4.1 If the tenant wishes to cancel the agreement, the following cancellation fees apply:
   • Cancellation up to 2 months before the rental period: 10% of the rental price
   • Cancellation up to 1 month before the rental period: 50% of the rental price
   • Cancellation from 1 month to 7 days before the rental period: 80% of the rental price
   • Cancellation within 7 days before the rental period: full rental price
   The owner keeps the booked date available and may have declined other assignments. Additionally, preparatory work has been carried out, such as creating templates.
   4.2 The tenant has the right to change the rental period up to 2 months before the original rental period. New date based on availability.
5. Delivery.
   5.1 The owner delivers the rented items to the desired location.
   5.2 The equipment is installed and made ready for use.
   5.3 The tenant is responsible for ensuring the presence of electricity and, if agreed, a properly working internet connection.
   5.4 It is not allowed to move, disassemble, or otherwise adjust the caravan including the photobooth during the rental period.
   5.5 Delivery costs within 20 km from postal code 4384 are included. After that, €0.40 per kilometer is charged. Tunnel costs (Westerscheldetunnel) are not included; these costs are borne by the tenant.
   5.6 It is not possible to pick up the caravan and/or photobooth yourself.
   5.7 The caravan can only be booked if it is accessible via well-passable terrain. Example: the beach is not possible. Renting the (basic) photobooth is possible.
6. Technical Problems.
   6.1 The owner does their utmost best and takes measures to minimize the risk of technical malfunctions as much as possible.
   6.2 The owner ensures sufficient print paper and ink. If necessary, the tenant is instructed on how to refill the paper and/or ink.
   6.3 Always contact the owner immediately in case of technical problems. If the malfunction is not attributable to the tenant, the owner will compensate the hours during which the photobooth could not be used. The rental period is leading.
   6.4 The owner can monitor the photobooth remotely and will solve any technical problems remotely if they arise.
   6.5 In case of unforeseen technical problems, the owner is not liable for any damages and/or costs incurred.
   6.6 The following malfunctions/defects cannot be attributed to the owner and are not covered by the compensation scheme:
   • Power outage at the location
   • Operating errors by users such as improper use of materials or pressing too hard on the screen
   • Insects, etc., activating the touchscreen
   • (Paper) malfunctions caused by high humidity, rain, or large temperature fluctuations
   • Printer blockage due to improper use of the printer. Example: pulling out the paper or holding back the printout
   • Random "rough" use by users
   6.7 If the owner needs to come to the location to resolve malfunctions mentioned under point 6.6, 20% of the rental amount will be charged extra per time the owner needs to come to the location.
7. Damage.
   7.1 The tenant is liable for damage to all rented items. The owner has the right to charge the costs for repair or replacement to the tenant.
8. Facilities
   8.1 The tenant is responsible for the presence of electricity.
   8.2 If QR code direct sharing is desired, the tenant ensures a stable internet connection.
   8.3 The terrain where the caravan will be placed must be easily accessible. Example: the beach is not possible. Renting the (basic) photobooth is possible.